Privacy Policy

This Privacy Policy explains how Tosich Holding Co. ("we", "our", "us") collects, uses, discloses, and protects personal information when you visit or interact with our website (the "Website"). We are committed to handling personal information in accordance with applicable Australian privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Who We Are

We are a diversified organisation operating across several sectors. The Website provides information about our services, initiatives, and corporate activities, and may include forms or contact channels that allow you to communicate with us.

2. What We Collect

We may collect personal information that you choose to provide and information automatically collected by the Website, including:

  • Contact details such as name, email address, phone number, and company;
  • Inquiry details, feedback, or support requests;
  • Job application information, CVs, and related professional details if you apply for roles;
  • Technical and usage information such as IP address, device identifiers, browser type, pages visited, time on page, and referral sources;
  • Preference and marketing information where you opt‑in to receive updates.

3. How We Collect Information

We collect information when you submit forms, contact us, or apply for roles. We also use cookies and similar technologies to improve performance and understand how users engage with the Website. Some information may be collected from service providers that support our Website or analytics.

4. How We Use Information

We use the information we collect for the following purposes:

  • Administration and Website operations;
  • Site protection, fraud prevention, and security monitoring;
  • Responding to inquiries and providing customer service;
  • Marketing and communications, where you have provided consent;
  • Recruitment and talent management for job applicants;
  • Compliance with legal obligations and organisational policies.

5. Cookies and Similar Technologies

Cookies are small text files placed on your device to support core features, remember preferences, and analyse performance. We may use session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). You can manage cookies via your browser settings by accepting, rejecting, or deleting cookies. Disabling certain cookies may affect Website functionality.

6. Disclosure of Information

We may disclose personal information to trusted service providers who assist with hosting, analytics, communications, or security, and to professional advisers. We may also share information where required by law, regulation, or a court order. We do not sell personal information.

7. Cross‑Border Transfers

Your information may be stored or processed in Australia and, where necessary, in other jurisdictions. Where we transfer information outside Australia, we take reasonable steps to ensure that recipients are subject to privacy obligations that are substantially similar to those under Australian law or that appropriate safeguards are in place.

8. Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, or loss. While we work to safeguard information, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

9. Retention

We retain personal information for as long as needed to fulfil the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we take reasonable steps to de‑identify or securely destroy it.

10. Your Rights

Subject to applicable law, you may request access to personal information we hold about you and ask us to correct it if it is inaccurate, incomplete, or out of date. You may also opt‑out of receiving marketing communications at any time. Where consent is the basis for processing, you may withdraw consent; this may affect our ability to provide certain services.

11. Children

The Website is not directed to children and we do not knowingly collect personal information from individuals under the age required by law. If you believe a child has provided us information, please contact us so we can take appropriate action.

12. Third‑Party Links

The Website may include links to third‑party websites not operated by us. This Policy does not apply to those sites. We recommend you review the privacy policies of any websites you visit.

13. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates take effect when posted on the Website. Your continued use of the Website after changes are posted indicates acceptance of the updated Policy.

14. Contact Us

To make a privacy enquiry, request access or correction, or lodge a complaint, please contact us using the details on our Contact page. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further guidance.